At Husn e Jaana, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our Refund & Exchange Policy below:
Exchanges (Local Orders)
- Products purchased from our online store can be exchanged within 10 days of delivery, provided that:
- The item is unused, unworn, and in its original condition.
- All labels, tags, and packaging are intact.
- Exchanges are only applicable for size or product issues.
- Sale items are not eligible for exchange unless the product received is damaged or incorrect.
International Orders
- For international customers, we do not offer exchanges except in cases where:
- An incorrect item was delivered.
- The product is faulty or damaged upon arrival.
Refunds Or Credit:
- In case of a faulty or incorrect product, we may issue store credit or replacement after verification.
Process
To initiate an exchange, please contact our support team at:
📞 [+923210992229]
Please include your order number, reason for exchange, and supporting photos if applicable.